Questions to ask before filing a Chargeback

There are many reasons to request a chargeback. Sometimes the problem can be resolved before this. Here are a few questions to determine if you should file a chargeback for Socialgenius.biz.

• Have I tried to reach out to Socialgenius.biz first to see if they can resolve the issue?
• Have I checked their refund policy?
• Do I have all of the information that I need to file a Chargeback?