Questions to ask before filing a Chargeback for Plata y Oro Citlali S.A. de C.V

Questions to ask before filing a Chargeback

There are many reasons to request a chargeback. Sometimes the problem can be resolved before this. Here are a few questions to determine if you should file a chargeback for Plata y Oro Citlali S.A. de C.V.

Have I tried to reach out to Plata y Oro Citlali S.A. de C.V first to see if they can resolve the issue?
Have I checked their refund policy?
Do I have all of the information that I need to file a Chargeback?